Do NOT use this service

I got tricked into signing up for Shoprunner when checking out at ralphlauren.com. It said free 2-day shipping and a free membership. My shipping was free because of the order amount anyway, but I still stupidly agreed. Well, an item became out of stock because it took longer to ship it. I tried to cancel shoprunner but the cancel membership button doesnt work. It says UNKNOWN ERROR. Now, when I try to buy online, Shoprunner shows up as my only shipping choice.

Im going to be on the phone for ages trying to cancel it. Be smarter than I was. Do not sign up for this.

As for the app... I thought maybe I could cancel that way. I cant even sign in. Thats a bad app.

Furrawn about ShopRunner, v3.33.2